Imibuzo Evame Ukubuzwa

FAQ

IMIBUZO EJWAYELEKILE UKUBUZWA

Uyakwamukela ukukhiqizwa ngokwezifiso?

Yebo. Silwela ukunikeza nokuthuthukisa izixazululo ezenziwe ngokwezifiso ezinseleleni zokukhiqiza zansuku zonke kumamagnethi asemhlabeni angavamile kanye nezinhlelo zikazibuthe ze-Neodymium. Ukukhiqiza ngokwezifiso kumele ngaphezu kwamaphesenti angama-70 okuthengisa kwethu.

Ingabe unenani elincane le-oda?

Cha. Noma yiliphi inani liyamukeleka, kodwa intengo idinga ukulungiswa kubuningi be-oda lakho, ngoba izindleko zokukhiqiza ziyahlukahluka ngobuningi. Inani elikhulu liyanconywa ukuze kwehliswe izindleko zakho bese kuba nenani.

Yimiphi imigomo yokukhokha oyamukelayo?

Singamukela inkokhelo nge-T/T, L/C, Western Union, njll. Imigomo yokukhokha ingase yehluke kumakhasimende ahlukene. Kumakhasimende amasha, ngokuvamile samukela idiphozi engu-30% kusengaphambili kanye nebhalansi ngaphambi kokuthunyelwa. Kumakhasimende esikhathi eside, sivumela imigomo engcono, njengediphozithi engu-30% kusengaphambili kanye nebhalansi ngokumelene nekhophi ye-B/L, idiphozithi engu-30% kusengaphambili kanye nebhalansi ngemva kokuthola odonsa, u-100% wenkokhelo ngemva kokuthunyelwa, noma ngisho nezinsuku ezingu-30 ngemva kokuthola ozibuthe.

Siyini isikhathi sokuhola esimaphakathi?

Isikhathi sokuhola singahluka kozibuthe namasistimu kazibuthe. Isikhathi sokuhola yizinsuku eziyi-7-10 zesampula kazibuthe ye-Neodymium kanye nezinsuku eziyi-15-20 zokusampula kwesistimu kazibuthe. Ukuze kukhiqizwe ngobuningi, isikhathi sokuhola siyizinsuku ezingama-20-30 zomabuthe bomhlaba abangavamile, kanye nezinsuku ezingama-25-35 zemihlangano kazibuthe yomhlaba engavamile. Isimo singase sishintshe, ngakho-ke siphakamisa ukuthi uhlole nathi ngaphambi kokufaka i-oda, ngoba ngezinye izikhathi amanye amaqoqo ajwayelekile kazibuthe e-Neodymium angase atholakalele ukulethwa ngesikhathi.

Ungakwazi yini ukuthumela odonsa noma imikhiqizo kazibuthe ngomoya?

Yebo. Endizeni, kunezinhlobo eziningi ezibalulekile zemishini kagesi ezwela amandla kazibuthe. Sisebenzisa ukupakisha kwethu okukhethekile ukuvikela amandla kazibuthe ukuze omazibuthe bakwazi ukuthunyelwa ngomoya ngokuphepha.

Iyini iwaranti yomkhiqizo?

Sinikeza iwaranti impahla yethu kanye nomsebenzi. Ukuzibophezela kwethu wukwaneliseka kwakho ngemikhiqizo yethu. Ngaphandle kwewaranti noma cha, kuwusiko lwenkampani yethu ukubhekana nokuxazulula zonke izinkinga zamakhasimende ngendlela egculisa wonke umuntu.

Kuthiwani ngenkokhelo yokuthumela?

Izindleko zokuthumela zincike endleleni okhetha ngayo ukuthola izimpahla. I-Door to-door Express ivamise ukuba yindlela eshesha kakhulu kodwa ebiza kakhulu. I-Seafreight iyisixazululo esingcono kakhulu sokuthunyelwa okunzima. Singacaphuna amanani aqondile wempahla uma weluleka imininingwane yenani le-oda, indawo okuyiwa kuyo kanye nendlela yokuthumela.

Ungakwazi yini ukunikeza amadokhumenti afanele?

Yebo, singahlinzeka ngemibhalo eminingi ehlanganisa ukucaciswa komkhiqizo, umbiko wokuhlola, i-RoHS, i-REACH, namanye amadokhumenti okuthumela lapho kudingeka.